Quick Propane App Guide
Propane Canada Magazine - Sept/Oct 2020
THERE ARE ALMOST 4.5 MILLION APPS on the Google and Apple app stores combined, not counting game apps. Over 6,000 apps are added per day to these stores.
Hundreds of millions of Americans and
Canadians are using these apps every day to help in their personal and business lives. Now with that many users and apps available, it is no wonder that there are a growing number of apps available in the propane industry. To help clear up some of the confusion, here are tips on the propane apps now available for propane marketers.
Tank Monitor Apps
If you use tank monitors, you may find out your tank monitor company is now offering tank monitor apps (Apple and android) for your customers to use. These apps have some great features and some good-to-know limitations you should be aware of.
First the benefits… The tank monitor apps available today are great at letting your customers (who have tank monitors) know what their tank level is — remotely and easily. They are great for making it incredibly easy and convenient for tank monitor users to feel empowered and know what their tank level is and to be able to find out by a simple click of a button. Some apps allow the user to do a bit more, like request a delivery or service, get quick answers to frequently asked questions, see a history of usage, and obtain some additional information about their propane marketer (phone and email). Some will also allow marketers to put their logo and propane company name inside the app so when users open the app, it will have the propane company logo. Overall, these apps are often free with the purchase of propane tank monitors.
Challenges… If you use multiple tank monitors from several monitor companies, you will have customers using various tank monitor apps and may find you get calls for assistance on different monitors that you may not be familiar with. These apps usually do not have your company name on them, but rather have the name of your tank monitor company on the app with their logo… it can be a bit confusing as the app in the app stores will have the tank monitor company name and logo, but once your clients log in it may then